United Arab Emirates-based telecom operator du has successfully completed a landmark trial with Nokia, deploying an advanced AI and GPT-powered automation assistant to significantly enhance its optical network operations. The collaboration positions du at the forefront of digital transformation within the region’s telecommunications sector by integrating next-generation intelligence into its core infrastructure.
AI-Driven Efficiency in Action
During the trial, du’s engineering team utilized Nokia’s WaveSuite AI platform, a sophisticated solution that combines classic and generative AI. The platform provided a single, natural language interface, enabling engineers to perform real-time network status queries, instantly retrieve technical documentation, and strategically plan for future network expansion. This shift from complex manual processes to an intuitive, AI-driven assistant streamlines daily operational workflows and accelerates decision-making.
Quantifiable Gains in Network Performance
The implementation of Nokia’s AI assistant delivered impressive and measurable results. The trial demonstrated a 50% improvement in network planning efficiency and yielded 30% more optimized network designs. Beyond these key metrics, the automation led to faster troubleshooting and a reduction in operational errors, directly addressing the growing demand for highly reliable, high-bandwidth connectivity driven by the expansion of data centres and AI infrastructure in the UAE.
A Strategic Push for Digital Transformation
The trial underscores du’s commitment to adopting cutting-edge technology to enhance service delivery and operational excellence. Saleem Alblooshi, CTO at du, emphasized the real-world impact of the innovation. “We designed and built more efficient networks in a fraction of the time by automating routine tasks and using intelligent tools,” he stated. “Most importantly, our customers in the UAE will benefit from more reliable, SLA-backed connectivity for their mission-critical applications.”
Ron Johnson, Senior Vice President and GM of Optical Networks at Nokia, added, “By simplifying planning, reducing tactical errors, and accelerating operations, WaveSuite AI allows service providers to deliver faster, more reliable, and proactive connectivity. It turns network management into an intelligent, streamlined process.”
About du
From Emirates Integrated Telecommunications Company, du is one of the leading telecommunications providers in the United Arab Emirates. The company offers a comprehensive range of services, including mobile and fixed telephony, broadband connectivity, and IPTV, catering to individuals, homes, and businesses across the nation.
Source: MEA Tech Watch
