Ajman Bank has announced two significant digital innovations at GITEX Global 2025, signaling a major step forward in the region’s fintech landscape. The Islamic financial institution unveiled a proprietary Gen AI Avatar and the comprehensive ‘Ajman Bank One’ digital platform, aiming to create a seamless, human-centric banking experience rooted in Sharia principles.
A Human Touch for Digital Banking
A standout feature of the launch is the Gen AI Avatar, a region-first innovation designed to bring a human element to digital interactions. The avatar leverages advanced artificial intelligence to understand natural language, provide real-time guidance, and assist customers in navigating the bank’s products and services. This development aims to bridge the gap between high-tech functionality and personalized customer service, ensuring that technology enhances rather than replaces the human connection.
Introducing Ajman Bank One
Complementing the AI avatar is Ajman Bank One, an all-in-one digital platform engineered to give customers complete control over their finances. The platform streamlines core banking services, allowing users to open an account in as little as five minutes and receive a virtual debit card instantly. It also offers same-day approvals for digital credit card applications and auto finance, with home finance pre-approvals also possible within the same day. The system integrates OneX, an intelligent feedback feature that captures real-time customer insights to continuously refine the user experience.
Fusing Technology with Sharia Principles
A core tenet of Ajman Bank’s digital transformation is its unwavering commitment to Islamic finance principles. The bank’s Internal Shariah Supervision Committee works directly with digital development teams to ensure every innovation, from AI to automation, adheres to the highest standards of trust, transparency, and ethics. Mustafa Al Khalfawi, CEO of Ajman Bank, emphasized this vision, stating, “The future of banking is digital, seamless, and human-centered. Ajman Bank One and the AI Avatar were created with a singular vision to remove complexity and empower every customer with Sharia-compliant innovation they can trust. This marks a new chapter in Islamic digital banking, where technology and values advance together.”
About Ajman Bank
Ajman Bank is an Islamic bank with an ambitious vision built on the values of integrity, trust, and transparency. It provides a wide range of value-driven, Sharia-compliant products and services to corporates, SMEs, and retail customers. The bank is also dedicated to the UAE’s growth and development, with an active focus on the government’s visions and initiatives.
Source: Zawya
