QIB Cements Digital Banking Leadership With Global AI Award and 16 Regional Wins

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Qatar Islamic Bank (QIB), a leading digital bank in the nation, has reinforced its position at the forefront of financial innovation by securing 17 accolades at the prestigious Global Finance 2025 Digital Bank, AI & Innovation Awards. The wins, which span global, regional, and local categories, underscore the bank’s successful digital transformation and its growing influence in the global fintech landscape.

Global Recognition for AI-Powered Finance

Highlighting its international competitiveness, QIB was named the Best Personalized Financial Advice Consumer Banking in the World. This top-tier global award recognizes the bank’s sophisticated use of artificial intelligence to deliver customized financial services. The achievement signals a significant milestone for the MENA region’s banking sector, demonstrating its capability to produce world-class, AI-driven financial solutions. The global win was complemented by four additional AI-focused awards, naming QIB the Best Consumer Bank in AI and Best Personalized Financial Advice for both Qatar and the Middle East.

A Strategy Beyond Personalization

QIB’s success is rooted in a comprehensive AI strategy that extends beyond customer-facing personalization. The bank has systematically integrated artificial intelligence across its core operations to enhance security, streamline processes, and drive efficiency. Key applications include advanced fraud detection, process automation, and seamless digital onboarding, which have reduced reliance on traditional workflows. This strategic implementation of AI not only improves the customer experience but also aligns with the broader economic diversification goals of the Qatar National Vision 2030.

Dominance in Regional Digital Banking

The bank’s digital prowess was further recognized across its consumer and corporate banking divisions. In the consumer category, QIB was awarded Most Innovative Digital Bank in both Qatar and the Middle East. For its corporate offerings, the bank secured titles for Best Mobile Banking App, Most Innovative Digital Bank, and Best Online/User Experience (UX) Portal in Qatar and the Middle East. The recognition of its Best SME Banking Platform in Qatar also reaffirms its commitment to supporting the backbone of the local economy with user-centric digital tools. Bassel Gamal, QIB’s Group CEO, commented that the accolades “mirror our efforts and commitment to investing in technology and innovation to provide secure, convenient, and customer-centric digital solutions.”

About Qatar Islamic Bank (QIB)

Qatar Islamic Bank (QIB) was the first Islamic bank in Qatar, established in 1982, and remains the largest Islamic banking institution in the country. It holds a dominant market share of approximately 40% of the Islamic banking sector and around 12% of the total domestic banking sector. QIB is committed to driving digital innovation in finance, offering a wide range of Sharia-compliant products and services through its modern, multi-channel approach that includes a mobile app, internet banking, and a network of branches.

Source: Zawya

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