Saudi Arabia’s Absher platform, a cornerstone of the Kingdom’s digital transformation initiatives, has significantly expanded its suite of online services. The Ministry of Interior, through its Public Security directorate, has introduced two new digital services, further enhancing convenience and accessibility for citizens and residents, aligning with the ambitious goals of Vision 2030.
By the Numbers
- Over 27 million registered users currently benefit from Absher’s services.
- The platform now offers a total of more than 350 diverse digital services.
Enhancing Public Security Accessibility
These latest additions underscore Saudi Public Security’s commitment to leveraging technology for improved public services. The new features, “Wafer” and “Tawasul,” are designed to streamline critical interactions, reinforcing Absher’s role as a comprehensive digital government portal.
Introducing Wafer for Military Personnel
The “Wafer” service specifically targets military personnel. This innovative digital solution simplifies the process of obtaining military definition documents, which are essential for various purposes across different sectors. By digitizing this critical function, Public Security aims to significantly reduce processing times and enhance efficiency for its dedicated service members.
Streamlining Public Interactions with Tawasul
The “Tawasul” service represents a significant step forward in citizen engagement. This feature provides a direct and efficient channel for individuals to submit inquiries, suggestions, and complaints related to public security services. It is designed to foster greater transparency and responsiveness, ensuring that public feedback is heard and addressed promptly.
Absher’s Foundation of Digital Excellence
Since its inception, Absher has been pivotal in Saudi Arabia’s journey towards digital governance. Supervised by the Ministry of Interior, the platform has consistently evolved, integrating a vast array of services from various government entities. Its success is rooted in providing secure, efficient, and user-friendly digital solutions that cater to the daily needs of millions.
About Saudi Public Security and Absher
Saudi Public Security operates under the umbrella of the Ministry of Interior, playing a vital role in maintaining law and order and ensuring public safety across the Kingdom. Absher is the Ministry of Interior’s flagship digital platform, central to its strategy for providing all services electronically, thereby enhancing the quality of life and facilitating transactions for its burgeoning user base.
Looking Ahead: A Vision for Digital Governance
The continuous expansion of services on Absher reflects Saudi Arabia’s unwavering commitment to digital transformation, a core pillar of Vision 2030. These advancements aim to create a more efficient, accessible, and responsive government, paving the way for a fully digitized public sector that prioritizes the convenience and well-being of its citizens and residents.
Source: Fast Company Middle East
