The Sharjah Digital Department (SDD) has signed a Memorandum of Understanding (MoU) with Dell Technologies to introduce a wide-ranging program designed to build artificial intelligence capabilities within the emirate’s government. The initiative aims to equip public sector entities with the tools and knowledge to adopt advanced technologies, ultimately improving government services and operations across Sharjah.
Quick Facts
- Partnership signed between SDD and Dell Technologies.
- Focus on AI capability building for government employees.
- Program includes training, workshops, and knowledge transfer.
- Part of Sharjah’s Digital Transformation Strategy 2026–2028.
Upskilling the Public Sector for an AI-Powered Future
Under the agreement, a comprehensive program will be rolled out featuring hands-on training and specialized workshops. The training targets a broad audience, from senior and mid-level government executives to developers and professionals in sectors like culture, arts, and agriculture.
The core objective is to empower government departments to develop practical AI use cases within their own workflows. This approach is expected to accelerate the adoption of AI, transforming it into a functional tool for boosting operational efficiency and refining service delivery. The initiative also focuses on preparing the government workforce for rapid technological changes, paving the way for more proactive and efficient public services.
A Strategic Step in Sharjah’s Digital Roadmap
H.E. Sheikh Saud bin Sultan Al Qasimi, Director General of the Sharjah Digital Department, described the agreement as a significant move in the emirate’s digital journey.
“We do not view AI merely as a technological tool, but as a key driver for redesigning government operations in Sharjah,” he stated. “Through this collaboration, we aim to build sustainable institutional capabilities that enable government entities to leverage AI in developing a more efficient and innovative integrated service ecosystem that enhances quality of life.”
Al Qasimi added that the initiative is a key part of implementing the Sharjah Digital Transformation Strategy 2026–2028, designed to boost government readiness for AI and strengthen data integration.
Dell Brings Global Expertise to Sharjah’s Vision
The partnership allows Sharjah to draw on Dell’s international experience in digital transformation. Walid Yehia, Managing Director of Gulf Dell Technologies, commented on the collaboration.
“We are pleased to collaborate with the Sharjah Digital Department and honoured to contribute to Sharjah’s vision of a future powered by advanced digital technologies and artificial intelligence,” said Yehia. “This agreement allows us to bring our global expertise to the table, empowering government entities to harness cutting-edge technologies and create more efficient, high-quality operational models.”
About Sharjah Digital Department
Sharjah Digital Department (SDD) is responsible for leading the emirate’s digital transformation. Its vision is “to be a people-first digital innovator.” SDD focuses on improving services and quality of life through data-driven, human-centered solutions. It works to enhance collaboration among government bodies, strengthen data governance, and promote innovation to create a sustainable and interconnected digital ecosystem.
Source: Zawya
