The UAE has launched its first AI-powered clinical intelligence platform across the public healthcare system, a landmark move aimed at enhancing clinical efficiency and reducing the administrative workload for medical professionals. The platform, named Amal, was introduced by Boston Health AI in a strategic partnership with Emirates Health Services during a major health expo in Dubai.
How Amal Streamlines Clinical Workflows
Developed to function as an AI physician assistant, Amal conducts structured medical interviews with patients before their consultations. The platform supports interactions in Arabic, English, and Urdu, catering to the UAE’s diverse population.
Following the patient interview, the system processes the information and generates organized, concise summaries of patient histories and symptoms. This pre-consultation report allows clinicians to have a comprehensive overview before seeing the patient, enabling them to focus more on diagnosis and care rather than on manual data entry and documentation.
Reducing Clinician Burden and Enhancing Care
According to Boston Health AI, the technology is engineered to significantly reduce paperwork and the cognitive load on healthcare professionals. By automating and streamlining the data collection process, Amal improves workflow efficiency and optimizes the use of valuable consultation time.
This structured approach to patient information aims to enhance clinical decision-making and improve patient outcomes across the Emirates Health Services network of hospitals and healthcare facilities. The platform’s capabilities were refined following a successful deployment in Pakistan, where it has been used in over 50 healthcare facilities and recorded more than 30,000 patient interactions.
A Key Step in UAE’s Digital Health Transformation
The introduction of AI-driven clinical tools like Amal reflects the UAE’s broader national strategy to accelerate its digital healthcare transformation. The nation is increasingly adopting advanced artificial intelligence solutions to improve operational efficiency, elevate the patient experience, and advance healthcare delivery outcomes throughout the public sector.
About Emirates Health Services
Emirates Health Services (EHS) was established to enhance the efficiency of the federal health sector in the UAE. It provides comprehensive healthcare and treatment services, implements preventative measures to combat diseases, and works to achieve sustainable health development for the nation.
Source: meatechwatch
