Dubai-based YourService, a digital platform designed to connect users with local service specialists, has announced a significant update to its interface alongside reaching a milestone of over 9,000 registered users in the UAE. The revamped platform is the result of extensive user experience analysis, aiming to streamline the process of finding and hiring professionals for various home tasks.
Shifting From Searching to Task-Posting
The core of the platform’s update is a strategic shift to encourage users to post clear and detailed task requests. According to the company’s user behavior analysis, the most successful and rapid matches between users and specialists occur when a task is clearly defined from the outset. This simple action dramatically increases the likelihood of receiving fast and relevant offers from qualified professionals.
The new interface facilitates this with a streamlined task-posting flow, improved navigation, and redesigned specialist profiles. By guiding users to create a specific task, YourService aims to transform the often stressful process of finding help into a more predictable and efficient experience, allowing users to compare options easily and hire the best-fit professional immediately.
A Focus on Speed and Results
The platform’s redesign was driven by a key insight learned from months of analyzing user patterns: the entire hiring process begins with the task itself. The YourService team emphasizes that this approach empowers specialists to respond quickly and effectively.
“Our goal is to ensure that finding and hiring a specialist takes as little time as possible while delivering the best result. The new interface is the product of months of analyzing our users’ behavioral patterns. We learned one key insight: everything starts with posting a task. Once users share what they need, specialists can react quickly and efficiently.”
By refining its platform to align with this behavior, YourService is positioning itself to better serve the growing demand for convenient home services in the UAE, making the market more accessible and transparent for all parties involved.
About YourService
YourService is a digital platform based in the UAE that helps residents quickly find and hire local specialists for a wide range of home-related tasks. The service is built on the principle of creating clear task requests to receive instant and relevant offers from professionals, aiming to make the process of hiring home service providers more efficient, transparent, and accessible.
Source: Zawya
