Abu Dhabi-based integrated facilities management company, Khidmah, has announced a landmark partnership with local technology firm K2 to pioneer the use of advanced AI and robotics in the facilities management (FM) sector. The collaboration, which was formalised during GITEX GLOBAL 2025 in Dubai, aims to revolutionise traditional FM operations across Khidmah’s extensive portfolio of residential, commercial, and government properties.
Driving The Future Of Smart Facilities Management
This strategic alliance combines Khidmah’s deep operational expertise and market scale with K2’s specialised capabilities in robotics and artificial intelligence. The partnership is a key part of Khidmah’s digital transformation roadmap, designed to drive consistent, data-led service delivery, enhance customer experience, and improve overall productivity and safety. By leveraging smart planning, automation, and performance intelligence, the collaboration aims to optimise operations and reduce costs significantly.
Integrating Advanced Autonomous Solutions
The collaboration will see the deployment of cutting-edge technologies across selected Khidmah-managed properties. Key applications will include AI-driven asset intelligence to optimise equipment performance and lifecycle efficiency, autonomous cleaning and inspection systems for high-risk or hard-to-access areas, and smart monitoring platforms. These platforms will be powered by real-time analytics to enable data-driven decision-making and predictive service optimisation, shifting the FM model from reactive to proactive.
A Vision For Operational Excellence
Leaders from both companies highlighted the transformative potential of the partnership. “At Khidmah, we believe in the importance of continuous innovation to enhance safety, productivity, and sustainability, building a future-ready FM model that evolves with our clients’ needs,” said Naser Barhoum, CEO of Khidmah. “Our partnership with K2 marks a transformative step in shaping the next generation of facilities management, where AI and robotics redefine operational excellence and service quality.”
Sean Teo, Director of K2, added, “Robotics and AI can revolutionise the way we work, it can take mundane tasks off our hands, so we can focus on things that need a human touch but it can also create new dimensions of work we couldn’t imagine possible. We believe that the partnership with Khidmah will set a new standard for FM operations as robotics and AI get integrated.”
About Khidmah
Khidmah has been providing award-winning, cost-effective facilities management and home maintenance solutions that cover residential, commercial, retail, government, education, and hospitality properties in the UAE and the region for more than a decade, with over 100 projects currently under its management and over 18,000 contracted units. From integrated facilities management, landscaping, and cleaning to home maintenance, pest control, handyman services, and renewable energy management, Khidmah delivers individual or package solutions based on each client’s unique needs.
About K2
K2 is a technology company based in Abu Dhabi, UAE, pioneering the next frontier of innovation. The company designs and develops intelligent systems across robotics, autonomous mobility, and longevity building solutions that operate at the highest levels of precision, adaptability, and impact. Rooted in the spirit of resilience and driven by a vision of progress, K2 exists to elevate the world around us empowering both humans and machines to reach new heights.
Source: Zawya
