Jordan’s TRC and GSMA Launch Regional AI Program to Upskill MENA Telecom Sector

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Jordan’s Telecommunications Regulatory Commission (TRC), in a new partnership with the global mobile industry body GSMA, has launched a regional training program centered on artificial intelligence. The initiative is designed to build critical AI skills and capacity for regulators and professionals within the telecommunications sector across the Middle East.

Quick Facts

  • Partnership: Jordan’s TRC and the global GSMA.
  • Focus: AI training for the regional telecom industry.
  • Goal: Develop skills in network automation and data analytics.

Building AI Fluency for Next-Gen Networks

The program gathers participants from across the region to develop practical skills in AI applications directly relevant to modern telecommunications. Key training areas include network optimisation, advanced data analytics, and operational automation.

As telecom networks grow in complexity, AI-driven tools are becoming essential for managing performance, scaling operations, and enabling services like predictive maintenance. This initiative aims to equip both regulatory bodies and industry specialists with the knowledge required to integrate AI into telecom operations and shape effective policymaking.

Jordan’s Push as a Regional Tech Hub

This collaboration underscores Jordan’s ongoing investment in digital skills development as it works to establish itself as a regional center for technology and talent. By partnering with global organizations like the GSMA, Jordan is accelerating knowledge transfer and ensuring its local capabilities align with international industry standards.

The program also reflects a broader push across the Middle East to prepare the telecom workforce for an industry increasingly shaped by AI-driven transformation, focusing on improving efficiency and delivering a more advanced customer experience.

About The Telecommunications Regulatory Commission (TRC)

The Telecommunications Regulatory Commission (TRC) of Jordan is an independent government agency established to regulate the telecommunications and information technology sectors in the country. It is responsible for ensuring a competitive environment, protecting consumer interests, and managing national telecommunications resources.

About the GSMA

The GSMA is a global organization that represents the interests of mobile network operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem. The GSMA produces industry-leading events such as Mobile World Congress and MWC Shanghai.

Source: MEA TechWatch

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