OpenAI has launched ChatGPT Wallet, a service that allows its AI agents to search for products, compare options and complete online purchases on a user’s behalf.
The initial rollout is limited to a select group of ChatGPT Pro subscribers in the United States who are at least 18, hold eligible US payment cards and have a US billing address. The service was developed with American Express, Mastercard and Visa.
Users link an eligible card to the wallet once, then ask the agent, known as dot, to find a product or complete a purchase. Before payment, ChatGPT displays the merchant, products, total amount and selected card. Each transaction currently requires separate approval through Face ID, a fingerprint or another security check.
The payment process uses digital tokens instead of exposing the card number, security code or expiry date to the agent or merchant. OpenAI said card rewards and eligible dispute or chargeback protections remain in place. The wallet is not a bank account, stored balance or credit facility.
OpenAI also published a Commerce Partner Playbook to help merchants prepare their product data, websites, payment systems and fraud controls for agent-led shopping. The company said merchants will continue to manage pricing, fulfilment, shipping, returns and customer relationships.
Future versions may allow users to delegate purchases within limits such as spending caps, product categories and time windows.
Source: Jawlah
