Vodafone Egypt hosted the “New Horizons for Accessibility and Inclusion” conference, bringing together around 200 representatives from government bodies, companies, international organisations, civil society groups and people with disabilities.
During the event, the Vodafone Group launched an accessibility guide to help teams integrate the needs of people with disabilities into the design, development and operation of products, services and customer channels.
The conference also featured nine startups taking part in the Africa Accessibility Lab. Their solutions address the needs of people with visual, hearing, physical, mobility and intellectual disabilities, as well as communication difficulties and neurodiversity. Areas covered included inclusive education, employment and digital accessibility.
Some participating startups will receive consulting and digital mentoring from Vodafone Business, while one will be selected for inclusion on the Vodafone Business digital store.
Vodafone Egypt said its website accessibility tool, which supports nine disability types, recorded more than 1.2 million clicks over nine months. The company also reported a 47.4% increase in new customers with disabilities over 10 months and aims to make all of its branches fully accessible within three years.
Source: Ekhbary24
