Dubai-headquartered HITEK AI, part of the Farnek Group, has launched CONDTEK, a new solution aimed at transforming the facilities management (FM) sector in the GCC. The platform uses artificial intelligence to automate the creation of verified digital asset registers, targeting the chronic issue of inaccurate and outdated building data.
Quick Facts
- First AI-powered asset intelligence tool in the GCC.
- Converts manual building surveys into digital registers.
- Addresses widespread inaccuracies in asset data for FM.
The High Cost of Bad Data
The launch addresses a significant pain point in the industry. According to the SFG20 State of FM Report 2025, a mere 9% of FM professionals believe their asset registers are fully accurate. A staggering 37% estimate their registers are at best 50% accurate, with many still depending on spreadsheets or disconnected systems.
“Without reliable data regarding asset condition, maintenance remains reactive and consequently, more costly,” commented Javeria Aijaz, Managing Director of HITEK AI. “CONDTEK presents owners and operators with a single, accurate and up to date source of data for their entire asset base. From day one, that can form the foundation to their asset maintenance strategy.”
From Photos and Voice Notes to Actionable Data
CONDTEK simplifies data collection for building owners, developers, and managers. A field technician can take a few photographs of an asset and add a voice note in any language. The platform’s AI then identifies and classifies the asset, grades its condition, assigns a criticality rating, and suggests necessary maintenance actions.
The process, which takes only a few minutes per asset, is designed to replace manual surveys that traditionally require specialized assessors and can take weeks to complete. Every record can be reviewed and approved by a supervisor, ensuring FM professionals maintain control over the data entering the live asset register.
An Integrated Platform for the Full Asset Lifecycle
CONDTEK is built on HITEK’s Maestro platform and is not a standalone survey tool. The verified data flows directly into HITEK’s CAFMTEK platform, which uses the asset’s condition to drive planned maintenance strategies and generate work orders.
The system also connects with BMS and smart meters to deliver Fault Detection & Diagnostics (FDD) and AI-driven predictive maintenance. Furthermore, HITEK’s POWERTEK solution analyzes energy consumption against an asset’s condition, helping identify where degraded equipment might be causing energy waste and informing capital decisions.
“Being ISO 42001 certified, HITEK uses ethical AI with its full technology stack, ensuring verified data doesn’t merely sit in a report — it flows straight into how the asset is maintained, how its energy is optimised, and how its replacement is planned,” said Aijaz. “We’re giving owners, developers and managing agents the intelligence to plan, not just react, across the entire asset lifecycle.”
About HITEK AI
HITEK AI is a UAE-based artificial intelligence and enterprise software company specialising in AI-driven solutions for regulated industries. HITEK AI’s portfolio includes platforms for facilities management, health and safety, and operational compliance, serving enterprise clients across the GCC region.
About Farnek Group
Farnek Group is one of the UAE’s leading providers of technology-driven, sustainable facilities management and green building services. With a workforce of over 12,000 employees, Farnek Group operates across the hospitality, aviation, healthcare, retail, and commercial sectors in the UAE, delivering integrated facilities management, security, and technical services.
Source: Zawya
