Omani digital payments and collections provider Khedmah has secured two key awards at the 2026 Top Omani Brands Awards, signaling recognition for its loyalty program and the swift expansion of its delivery service. The wins highlight the company’s growing influence within the Sultanate’s evolving digital economy.
Quick Facts
- Awarded Most Innovative Customer Rewards Brand.
- Recognized as Fastest Growing Omani Delivery App.
- A key player in Oman’s digital payments space.
Recognition for Rewards and Growth
Khedmah received the ‘Most Innovative Customer Rewards Brand’ award for its Khedmah Rewards loyalty program, which provides users with benefits on their daily transactions. This recognition points to the company’s focus on customer retention and engagement in a competitive market.
In a separate category, Khedmah Delivery was named the ‘Fastest Growing Omani Delivery App’. This award underscores the service’s quick market adoption and increasing user base across Oman, marking a successful expansion from its core payments business into logistics.
Driving Oman’s Digital Ecosystem
The company frames these achievements as part of its wider strategy to support the country’s digital development.
“These awards reflect our unwavering commitment to innovation, customer-centricity, and the evolution of a robust digital payments ecosystem that makes transactions seamless, accessible, and rewarding,” said Mohammed Al Jabri, Manager – Customer Experience at Khedmah. “Our focus remains on creating meaningful experiences for our users and driving Oman’s ongoing digital transformation journey.”
A One-Stop Payments Platform
Khedmah has built a comprehensive platform allowing users to manage a variety of payments from a single app. Customers can handle utility, internet, and telecom bills, pay traffic fines, make social protection contributions, and top-up mobile balances. The addition of Khedmah Delivery extends its ecosystem into food ordering and other doorstep services, aiming to provide an integrated digital experience for consumers in the Sultanate.
About Khedmah
Khedmah is a digital payments and collections provider based in the Sultanate of Oman. The company offers a one-stop platform for a wide range of services, including utility payments, telecom top-ups, fine settlements, and charitable donations. It also operates Khedmah Delivery, an on-demand delivery service.
Source: Zawya
