The Central Bank of the UAE (CBUAE) has signed an agreement with the World Bank Group to enhance collaboration on financial inclusion, financial literacy, and consumer protection. The partnership aims to solidify the UAE’s role as a regional leader in creating a more accessible and secure financial ecosystem.
Quick Facts
- Focuses on financial inclusion and literacy.
- Targets digital fraud prevention principles.
- Regional summit planned for September 2026.
A Push for National Financial Literacy
A core component of the agreement is the joint effort to develop the UAE’s National Financial Literacy Strategy. This initiative, driven by the CBUAE in cooperation with public and private sector partners, is designed to equip individuals and businesses with the knowledge to make informed financial decisions.
“This agreement reflects the CBUAE’s commitment to advancing financial inclusion and financial literacy, and enhancing consumer protection as key pillars for building a society that is better equipped to make informed and responsible financial decisions,” said Fatma Abdulla Al Jabri, Assistant Governor for Financial Crime, Market Conduct and Consumer Protection at the CBUAE.
Strengthening Consumer Protection
The partnership places a strong emphasis on practical measures to safeguard consumers. Key priorities include establishing principles for digital fraud prevention and improving dispute resolution mechanisms within the banking and insurance sectors.
The agreement was signed by Fatma Abdulla Al Jabri and Ousmane Dione, Vice President for the Middle East and North Africa at the World Bank Group. The signing was witnessed by Khaled Mohamed Balama, Governor of the CBUAE, and Anna Bjerde, Managing Director of Operations at the World Bank Group, at the CBUAE headquarters in Abu Dhabi.
“This agreement reaffirms the depth of our partnership with the Central Bank of the UAE and our shared commitment to further strengthening the UAE’s position as a leader in financial inclusion and financial health,” commented Ousmane Dione.
Abu Dhabi to Host Regional Financial Health Summit
As part of the collaboration, the CBUAE and the World Bank Group are organizing the second edition of the Regional Summit on Financial Health and Inclusion. The event is scheduled to be held in Abu Dhabi in September 2026, bringing together regional leaders to discuss progress and future strategies for financial well-being.
About the CBUAE
The Central Bank of the UAE (CBUAE) is the primary regulatory authority for the nation’s financial and banking sector. Its mandate includes ensuring monetary and financial stability, managing foreign reserves, and overseeing the country’s currency, credit, and payment systems to support balanced economic growth.
Source: Zawya
