Dubai Customs has launched its Strategic Plan 2026-2030, setting out 26 initiatives to improve trade flows, upgrade customs services and support Dubai’s position as a global trade and investment hub.
The plan includes six strategic objectives and 10 sub-objectives. Its priorities include simplifying customs procedures, strengthening economic partnerships, improving the experience of businesses and other stakeholders, and preparing for changes in global trade and supply chains.
A central focus is closer integration between ports, entry points, free zones and trade-related services. According to the announcement, this is intended to create a more seamless experience for businesses and investors.
Abdulla bin Damithan, chairman of the Ports, Customs and Free Zone Corporation, said the strategy would improve coordination across the corporation’s entities and help Dubai respond to shifting trade patterns.
Dubai Customs Director General Dr. Abdulla Busenad said faster and more transparent procedures would help businesses plan, grow and access markets more effectively.
The six objectives cover trade facilitation, security and compliance, revenue protection, economic partnerships, stakeholder experience and organisational excellence. The initiatives are expected to support a more agile customs ecosystem through 2030.
Source: Fast Company Middle East
